The ACBA is excited to offer members a discount on a virtual receptionist through Ruby Receptionist! Ruby® Receptionists is the only live virtual receptionist service dedicated to creating real, meaningful connections with callers—building trust and helping you win business. Delight your English and Spanish-speaking callers at a fraction of the cost of an onsite receptionist. Plus, Alameda County Bar Association members receive a lifetime 5% discount off your monthly plan!

Grow Your Business

Attorney-client relationships are built on trust—a process which begins with the very first phone call. If a potential or current client is unable to reach a real person, or happens to catch you at a bad moment, those poor experiences can damage trust. Having a real, cheerful person answering your phone not only creates a great experience for your callers, it continues to build your client’s trust.

A virtual receptionist is a great tool for ensuring every call is answered promptly and professionally, as well as creates a great experience for callers.

Capture Spanish Speaking Clients

With Ruby’s bilingual offering, Spanish-speaking callers are greeted warmly and professionally, receiving Ruby’s legendary service at no extra cost.

Ruby answers 100% of calls live, 13 hours a day, 5 days a week. They screen and transfer calls, take messages, answer FAQs, even complete basic client intake—all while sounding like we’re in your office. Plus, their mobile apps allow you to access your account and update your call handling instructions on the go, so you never miss a beat.

Interested? Have more questions?

Check out this FAQ: 10 Questions About Ruby

Contact ACBA Communications Manager Valerie Lescroart for the discount code at valerie@acbanet.org.